# General

**URL:** https://forum.zyte.com/c/general/4.md

[Latest](https://forum.zyte.com/latest.md) · [Categories](https://forum.zyte.com/categories.md) · [Tags](https://forum.zyte.com/tags.md)

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## [Support or forum, which one to use](https://forum.zyte.com/t/support-or-forum-which-one-to-use/18)

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**Author:** [@JohnWR](https://forum.zyte.com/u/JohnWR)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 8:20am UTC](https://forum.zyte.com/t/support-or-forum-which-one-to-use/18 "2026-10-02T08:20:08Z")

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The forum and Zyte support do different jobs, and picking the right one gets you an answer sooner. Use the forum for questions about how to do something, for advice on approach, for comparing notes with other people scr…

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## [How to ask a good question](https://forum.zyte.com/t/how-to-ask-a-good-question/17)

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**Author:** [@JohnWR](https://forum.zyte.com/u/JohnWR)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 8:20am UTC](https://forum.zyte.com/t/how-to-ask-a-good-question/17 "2026-10-02T08:20:04Z")

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You will get a faster and better answer if the people reading your question can reproduce your problem without guessing. The Q&A categories pre-fill a template with these headings, and here is what to put under each. Wh…

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## [Forum guidelines](https://forum.zyte.com/t/forum-guidelines/16)

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**Author:** [@JohnWR](https://forum.zyte.com/u/JohnWR)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 8:20am UTC](https://forum.zyte.com/t/forum-guidelines/16 "2026-10-02T08:20:00Z")

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A few rules, kept short on purpose. Be specific. A question with a URL, a snippet and an error message gets answered. “It doesn’t work” does not. See how to ask a good question. Paste text, not screenshots. Code, logs …

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## [Welcome to Zyte Forum! 👋](https://forum.zyte.com/t/welcome-to-zyte-forum/5)

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**Author:** [@system](https://forum.zyte.com/u/system)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 3:18pm UTC](https://forum.zyte.com/t/welcome-to-zyte-forum/5 "2026-09-18T15:18:59Z")

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We are so glad you joined us. Zyte Forum Ask questions, share projects and see what the Zyte team is building. For anyone doing web scraping with Zyte API, Scrapy and Scrapy Cloud. Here are some things you can do to …

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## [About the General category](https://forum.zyte.com/t/about-the-general-category/3)

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**Author:** [@system](https://forum.zyte.com/u/system)\
**Replies:** 0

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